Terms of Use

MELVORA™ | Operated by Hangzhou Yangyi Technology Co., Ltd. | Legal Representative: Zhao Xiaodong | Email: service@norlivare.com
Registered Office: Room 1805, 1st Floor, Building 1, No. 200 Binwen Road, Changhe Street, Binjiang District, Hangzhou City, Zhejiang Province, China.

Effective Date: September 23, 2026

1. Purpose

These Terms of Use govern access to and interaction with the MELVORA™ website, including browsing, search, account features, forms, reviews, links, text, images, and technical functions.

Commercial order matters are governed primarily by the Terms of Service, Shipping Policy, and Return Policy.

2. Acceptance

By accessing or using the website, the visitor agrees to comply with these Terms of Use. A visitor who does not agree should discontinue use.

Mandatory legal rights are not waived by these Terms.

3. Permitted Use

Visitors may use the website for lawful personal or internal business purposes, including:

Reviewing product information;
Comparing available items;
Contacting customer service;
Submitting a legitimate order;
Reviewing store policies; and
Exercising applicable legal rights.

Access does not transfer ownership of website materials or grant a general commercial license.

4. Prohibited Website Activity

A visitor must not:

Attempt unauthorized access;
Probe or bypass security controls;
Introduce malware or harmful code;
Interfere with website operation;
Use automated tools in a manner that places an unreasonable burden on the website;
Extract content for unauthorized commercial reproduction;
Submit false contact or order information;
Manipulate reviews;
Impersonate another individual or organization;
Attempt to conceal fraudulent activity;
Use the website for unlawful communications; or
Circumvent geographic, age, product, or legal restrictions.

5. Accounts and Credentials

If account functionality is available, users are responsible for:

Maintaining accurate account information;
Protecting credentials;
Restricting access to their devices; and
Notifying customer service of suspected unauthorized activity.

We may restrict an account when reasonably necessary to protect users, investigate misuse, meet legal obligations, or preserve website security.

6. Website Content

We take reasonable steps to keep website content useful and current. However:

Information may occasionally contain typographical or technical errors;
Product presentation may be revised;
Availability may change;
Images may appear different across displays; and
Third-party service information may change without notice.

An obvious website error does not create an obligation to provide an item or service on the mistaken terms where correction is permitted by law.

7. Advertising Accuracy

Advertising and landing-page content should correspond to the actual product experience.

We do not authorize website use that relies on:

Fabricated scarcity;
False countdowns;
Hidden conditions;
Unsupported endorsements;
Guaranteed personal outcomes;
Misleading interface elements;
Fake system messages; or
Claims that cannot be reasonably substantiated.

Individual customer experiences should not be interpreted as universal results.

8. Product Images and Illustrations

Photographs, demonstrations, diagrams, and lifestyle scenes may be used to explain appearance or ordinary use.

Product specifications and written package contents control where an illustrative scene contains non-product objects or styling elements. Digitally enhanced or illustrative content must not be understood as altering the actual product specifications.

9. Intellectual-Property Rights

Unless otherwise stated, website materials are owned by or licensed to Hangzhou Yangyi Technology Co., Ltd.

Visitors may not reproduce, modify, translate, distribute, sell, frame, mirror, or create commercial derivative works from protected materials without authorization.

Limited downloading or printing for personal reference is permitted when notices remain intact and the material is not commercially exploited.

10. Brand Use

MELVORA™ is the store’s brand identifier. No provision in these Terms grants permission to register, imitate, or use a confusingly similar brand, domain, social-media identity, or product presentation.

Unauthorized use may result in access restriction or legal action.

11. Third-Party Links

The website may include links to carriers, technology providers, social platforms, advertising services, or other external resources.

A link does not automatically mean that MELVORA™ controls or endorses every statement on the external site. Third-party use is governed by the third party’s own terms and privacy practices.

12. User Submissions

A visitor submitting a review, image, comment, or suggestion confirms that:

The material is truthful to the best of their knowledge;
They have the right to submit it;
It does not unlawfully disclose another person’s information;
It does not infringe intellectual-property rights; and
It does not contain malicious code.

We may remove submissions that violate these standards.

13. Privacy and Tracking Choices

Website use is subject to the Privacy Policy. Where required, visitors may manage non-essential technologies through a cookie banner or comparable mechanism.

Some functions may rely on essential technologies that cannot be disabled without affecting website operation.

14. Security

Visitors must not test, scan, or exploit website vulnerabilities without prior written authorization.

If a visitor identifies a suspected security issue, it should be reported privately to service@norlivare.com rather than publicly disclosed in a manner that increases risk.

15. Availability and Maintenance

The website may be changed, suspended, or temporarily unavailable because of:

Maintenance;
Software updates;
Hosting disruption;
Security response;
Third-party service failure;
Legal requirements; or
Events outside reasonable control.

We may discontinue a feature that is no longer operationally appropriate, subject to existing customer obligations and applicable law.

16. Access Restriction

We may restrict website access when reasonably necessary to address:

Fraud;
Automated abuse;
Security threats;
Harassment;
Intellectual-property infringement;
Repeated policy violations; or
Unlawful conduct.

Restriction will not remove mandatory rights concerning an existing legitimate order.

17. General Disclaimer

The website is provided on an “as available” basis to the extent permitted by law. We do not guarantee uninterrupted operation, freedom from every technical error, or compatibility with every device or browser.

Nothing in these Terms excludes a right or remedy that cannot lawfully be excluded.